Find answers to frequently asked questions here.
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It is used as a substitute for grit in surface cleaning processes in the sandblasting industry. When sprayed onto surfaces with high pressure, it ensures the desired surface is cleaned. In addition to the sandblasting industry, some objects we use in our daily lives are filled with this material to make them heavy.
Areas of use:
- Multi-purpose blasting abrasive
- Rust removal
- Paint removal
FREQUENTLY ASKED QUESTIONS
Shipping and Delivery
1. Do you deliver all over Turkey?
Yes, we provide delivery to all provinces and districts in Turkey. Shipping time varies between X-Y business days depending on your region.
2. How much is the shipping fee?
Shipping fees are determined by the order total and your chosen delivery method. You can view shipping options and fees during the payment step.
3. How can I track my order?
After your order has been shipped, you will receive a tracking number via email. With this number, you can track the status of your order instantly on the courier company's website.
Payment and Security
1. What payment methods do you accept?
You can pay with your credit card or debit card. All your payments are secured by iyzico infrastructure.
2. Is there an installment option?
Yes, all credit cards offer 3 interest-free installments and up to 12-month payment options. You can view the available installment options during checkout.
3. Are my payment details secure?
All payment transactions are carried out with SSL encryption and iyzico assurance. Your card details are not stored by us.
4. In which product categories does Özcan Çivi provide services?
As Özcan Çivi, we offer a wide range of products in the categories of nails, aluminum pop rivets, bolts and nuts, and carbon steel grit. You can find solutions for construction, woodworking, industrial assembly, and sandblasting applications, as well as different types of nails such as flat steel nails, grooved steel nails, and copper nails. To see all categories, you can browse the "Products" section from the menu.
5. How can I access technical information about the products?
To learn more about product features, application areas, or technical details, you can visit the product pages or contact us.
6. How can I purchase products such as Special Bolts, Aluminum Nails, 5x70 Helical Steel Nails or 8x8 Square Tube Clamp Nails?
These products are made to order and are not available for standard sale. To place an order, get a price quote, or receive detailed information about the products, you can contact us via phone, email, or the contact form.
Customer Service and Communication
1. How can I contact you?
You can reach us by calling 0 (262) 751 03 02 or by sending an email to e-satis@ozcancivi.com.tr. Our working hours are between X-Y on weekdays.
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